Privacy Policy for The Carl Q. Lee Agency
Effective Date: July 5, 2025
Information We Collect
We collect information you provide directly to us, including:Personal information (name, email, phone number, address)Insurance-related information for quotes and servicesCommunications with us via phone, email, website forms, or SMSInformation from cookies and similar technologies when you use our website
How We Use Your Information
We use your information to:Provide insurance quotes, consultations, and servicesCommunicate with you via phone, email, and SMS about your insurance needsSend insurance-related updates, reminders, and educational contentProcess applications and policy managementComply with legal and regulatory requirementsImprove our services and website functionality
SMS/Text Messaging
By providing your mobile phone number, you consent to receive text messages from The Carl Q. Lee Agency, including:Appointment confirmations and remindersInsurance quote updates and informationEducational content about insurance protectionService-related notificationsMarketing messages about our services
SMS Opt-Out: You can opt out of SMS messages at any time by replying "STOP" to any text message. Standard message and data rates may apply.
Information Sharing
We may share your information with:American Family Insurance and other insurance carriers for policy processing and underwritingLicensed service providers who assist our business operationsLegal authorities when required by law or regulationBusiness partners only with your explicit consentWe do not sell, rent, or share your personal information with third parties for their marketing purposes without your consent.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:Access, update, or correct your personal informationRequest deletion of your personal information (subject to legal requirements)Opt out of marketing communicationsOpt out of SMS/text messages by replying "STOP"To exercise these rights, contact us at (770) 882-9317 or Clee1@AmFam.com.
Cookies and Website Analytics
Our website uses cookies and similar technologies to improve functionality and analyze website usage. You can control cookie settings through your browser preferences.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with an updated effective date.
Contact Us
For questions about this Privacy Policy, contact us at:The Carl Q. Lee Agency
4480H South Cobb Drive, Suite 614
Smyrna, GA 30080
Phone: (770) 882-9317
Email: Clee1@AmFam.com
Take control of your future and safeguard what matters most. Our team is here to provide you with peace of mind through comprehensive insurance coverage. Don't wait – secure your tomorrow by requesting a free quote today.
